Frequently Asked Questions
Account Questions
Accounts can be set up any time on our website or by calling our customer service center at (800) 460-6101, seven days a week between 10AM and 8PM Pacific time (-8 hours GMT).
No. Any time purchased will remain on your account until you use it; it does not expire. Time can be spent with as many psychics as you choose.
To redeem a coupon or gift certificate, you must call our customer service center at (800) 460-6101.
If you have a bad quality connection when you call, hang up and call back. Do not continue a reading with a poor connection. Cell phones and cordless phones often have poor reception, which can cause problems and dropped calls. Therefore, it is always best to call from a standard phone with a wired connection. We are not responsible for dropped calls due to cell phone connections.
Minutes are only deducted from your account when you are connected to a psychic. Minutes are never deducted when navigating the system or talking with customer service.
Psychic Questions
Visit "Our Psychics" page on our website. You will find the link in the drop down menu on the upper right side of the page on your phone or the top of the page if using a desktop computer. You may also call our customer service center at (800) 460-6101 if you have specific questions about a psychic.
Go to a quiet place where you can give your full attention to the psychic and concentrate on your questions or concerns.
You can buy time and talk to a psychic any time of the day or night; there are typically several psychics available at all times. In fact, you can see who's online right now. Psychics set their own hours; if you want to choose a particular psychic, their hours may be listed in their bios. If the psychics’ schedule is not included in their bio, you can call our customer service center at (800) 460-6101 for schedule information.
If you have a bad quality connection when you call, hang up and call back. Do not continue a reading with a poor connection. Cell phones and cordless phones often have poor reception, which can cause problems and dropped calls. Therefore, it is always best to call from a standard phone with a wired connection. We are not responsible for dropped calls due to cell phone connections.
If the psychic you wish to speak with is not available, we suggest you call back during their posted scheduled times. Or you may call our customer service center and we will attempt to contact the psychic to see if they can log on for you.
We do not currently offer appointments. However, if the psychic you want to talk to is not available, we may be able to call them and ask them to log on or call you back when they are available.
We are always happy to suggest a psychic for you. Just call our customer service center between 8 AM and midnight pacific time (-8 hours GMT).
If you are not happy with your reading for any reason, please call our customer service center at (800) 460-6101 as soon as possible and tell us why you were dissatisfied. We offer a satisfaction guarantee, and we always welcome feedback, whether good or bad. Take a minute to fill out our user survey and we'll add ten minutes of MostGifted Guidance to your account free!
How much time to budget for a reading depends on your question or concern. Simple concerns may be satisfied in ten minutes or less, while more complicated issues may take 30 minutes, or require multiple sessions.
Our psychics are put through a vigorous screening process before they are allowed on our line. We continually monitor their performance and encourage your feedback to ensure we have the best psychics available for you.
The future is not set in stone and can be altered by many things. What a psychic “sees” is a snapshot at that moment. What they see at that time is subject to change due to human action and other events.
No psychic is going to be 100% accurate. There are too many factors that are constantly changing in the world that can affect the future outcome. But they can be very effective as a guide.
We do not promote or condone the use of spells or charms. We are here to offer guidance and advice.
Privacy Questions
We will never share or sell your personal information except as may be required by law enforcement. View our privacy policy.
Only authorized MostGifted Psychics personnel have access to your account information.
We take your security seriously! Information is secured using 128-bit encryption technology, the same process we use to secure the rest of our corporate data.
Purchasing Questions
We accept Visa, MasterCard, Discover and American Express credit and debit cards. We also accept payments through PayPal.
Unfortunately, we no longer accept payment via check-by-phone. A better, quicker option is to use your debit card associated to your checking account. Call our customer service center at (800) 460-6101 if you have further questions.
We do not currently bill to your telephone service.
When you login to the system, it will automatically tell you how much time you have on account and available for a reading. At any time during your call you can press the “5” key to hear your account balance. If you are logged in to your account on our website click on "Account Settings" in the upper left side of the page for all your account information. You may also call our customer service center at (800) 460-6101.
General Questions
Our customer service center is open 365 days a year from 8 AM to midnight Pacific Time. The toll free number is 800-460-6101. See all the ways you can contact us.
MostGifted Psychics is a registered DBA of Legacy Creative Ventures, LLC: A Washington LLC. Legacy Creative Ventures, LLC was formed March 23, 1995.
We are currently only able to do business in the United States, United States territories and Canada.
Yes, some big names you would recognize. However, we cannot disclose the identities of any clients, famous or not. All of our customers are promised full confidentiality. We protect the privacy of our celebrity customers just like we protect yours. Read some of the testimonials we've received from satisfied customers.
If you have additional questions, please visit our full FAQ’s page by Clicking Here.
Call 1-800-604-9505 or Order Online today.
