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Frequently Asked Questions

Account Questions

Our Psychics

Privacy

Purchasing

General

 

Account Questions

Q: How do I set up an account and buy a psychic reading?

A: Accounts can be set up any time on our website or by calling our customer service center at (800) 460-6101, seven days a week between 8 AM and midnight Pacific time (-8 hours GMT).

Q: Do I have to use all of my minutes when I get my reading?

A: No. Any time purchased will remain on your account until you use it; it does not expire. Time can be spent with as many psychics as you choose.

Q: How do I know how long I can talk?

A: When you log into your account, the automated system will tell you how many minutes you have left. When you are in a reading, an automated voice will tell you when you have two minutes left so you can conclude your reading.

Q: How do I redeem a coupon code I received?

A: To redeem a coupon or gift certificate, you must call our customer service center at (800) 460-6101.

Q: What if my telephone connection was bad?

A: If you have a bad quality connection when you call, hang up and call back. Do not continue a reading with a poor connection. Cell phones and cordless phones often have poor reception, which can cause problems and dropped calls.  Therefore, it is always best to call from a standard phone with a wired connection. We are not responsible for dropped calls due to cell phone connections.

Q: Do I use minutes when I navigate through your telephone menu?

A: Minutes are only deducted from your account when you are connected to a psychic. Minutes are never deducted when navigating the system or talking with customer service.


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Psychic Questions

Q: Where can I find information about your psychics?

A: Go to our Meet Our Psychics. You may also call our customer service center at (800) 460-610 if you have specific questions about a psychic.

Q: How should I prepare for a reading?

A: Go to a quiet place where you can give your full attention to the psychic and concentrate on your questions or concerns.

Q: When are your psychics available?

A: You can buy time and talk to a psychic any time of the day or night; there are typically several psychics available at all times. In fact, you can see who's online right now. Psychics set their own hours; if you want to choose a particular psychic, their hours may be listed in their bios. If the psychics’ schedule is not included in their bio, you can call our customer service center at (800) 460-6101 for schedule information.

Q: What can I do if the psychic I want to talk with is unavailable?

A: If the psychic you wish to speak with is not available, we suggest you call back during their posted scheduled times. Or you may call our customer service center and we will attempt to contact the psychic to see if they can log on for you.

Q: How can I schedule an appointment to talk with a particular psychic?

A: We do not currently offer appointments. However, if the psychic you want to talk to is not available, we may be able to call them and ask them to log on or call you back when they are available.

Q: Can you suggest a psychic for my particular issue?

A: We are always happy to suggest a psychic for you. Just call our customer service center between 8 AM and midnight pacific time (-8 hours GMT).

Q: What should I do if I'm not satisfied with my reading?

A: If you are not happy with your reading for any reason, please call our customer service center at (800) 460-6101 as soon as possible and tell us why you were dissatisfied. We offer a satisfaction guarantee, and we always welcome feedback, whether good or bad. Take a minute to fill out our user survey and we'll add ten minutes of MostGifted Guidance to your account free!

Q: What is the average length of time I should budget for a good reading?

A: How much time to budget for a reading depends on your question or concern. Simple concerns may be satisfied in ten minutes or less, while more complicated issues may take 30 minutes, or require multiple sessions.

Q: How do you choose your psychics?

A: Our psychics are put through a vigorous screening process before they are allowed on our line. We continually monitor their performance and encourage your feedback to ensure we have the best psychics available for you.

Q: Why can't psychics see their own futures?

A: The future is not set in stone and can be altered by many things. What a psychic “sees” is a snapshot at that moment. What they see at that time is subject to change due to human action and other events.

Q: Are psychics 100% accurate?

A: No psychic is going to be 100% accurate. There are too many factors that are constantly changing in the world that can affect the future outcome. But they can be very effective as a guide.

Q: Can psychics cast spells?

A: We do not promote or condone the use of spells or charms. We are here to offer guidance and advice.


Call a MostGifted Psychic Now: 1-800-604-9505.


Privacy Questions

Q: Do you sell my account information?

A: We will never share or sell your personal information except as may be required by law enforcement. View our privacy policy.

Q: Who sees my account information?

A: Only authorized MostGifted Psychics personnel have access to your account information.

Q: How do you secure my information?

A: We take your security seriously! Information is secured using 128-bit encryption technology, the same process we use to secure the rest of our corporate data.

Purchasing Questions

Q: What forms of payment do you take?

A: We accept Visa, MasterCard, Discover and American Express credit and debit cards. We also accept payments through PayPal, Moneygram and we accept Check-by-Phone through our customer service center

Q: Can I pay by check?

A: Yes! Check-by-Phone payment is available by calling our customer service center at (800) 460-6101 during normal banking hours, Monday through Friday. We verify all customer information with your bank branch. We also validate and guarantee all checks using TeleCheck and/or Certegy Check Services.

Q: Can you charge my purchase to my telephone bill?

A: We do not currently bill to your telephone service.

Q: How can I tell how many minutes I have left?

A: When you login to the system, it will automatically tell you how much time you have on account and available for a reading. At any time during your call you can press the “5” key to hear your account balance. You may also call our customer service center at (800) 460-6101.

General Questions

Q: How can I reach customer service?

A: Our customer service center is open 365 days a year from 8 AM to midnight Pacific Time. The toll free number is 800-460-6101. See all the ways you can contact us.

Q: How long have you been in business?

A: MostGifted Psychics is a registered DBA of Legacy Creative Ventures, LLC: A Washington LLC. Legacy Creative Ventures, LLC was formed March 23, 1995.

Q: Can I call you if I live outside the USA?

A: We are currently only able to do business in the United States, United States territories and Canada.

Q: Do you have any famous customers I would recognize?

A: Yes, some big names you would recognize. However, we cannot disclose the identities of any clients, famous or not. All of our customers are promised full confidentiality. We protect the privacy of our celebrity customers just like we protect yours. Read some of the testimonials we've received from satisfied customers.